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Delivery information

Shipping policy.

How we ship gym equipment, from accessories to full commercial fit-outs.

How shipping works

ProEfficient Fitness sources equipment from a network of manufacturers. Depending on the product, your order ships directly from the manufacturer’s warehouse. Shipping costs are passed on to the customer unless a supplier offers free shipping on a specific item, which is noted on the product page.

Freight is coordinated through Worldwide Express (WWEX).

Parcel shipping

Smaller items ship by standard parcel carrier. Rates are calculated at checkout based on weight and destination. Parcel orders typically arrive within 5–8 business days after shipment.

Freight (LTL) shipping

Larger equipment ships by LTL freight. Rates are based on equipment category and destination region:

Equipment categoryWest CoastMid U.S.East Coast
Multi-gym and selectorized machines$350$400$450
Plate-loaded, large cardio, large free weights, large racks, wall mounts$300$350$400
Small cardio, free weights, large storage, Pilates tables, small racks, rigs$250$300$350
Small storage and small benches$175$188$200

Rates are per machine or per unit. Orders with multiple large items may incur multiple freight charges.

Freight orders typically arrive within 7–12 business days after shipment, depending on carrier scheduling and delivery access.

Calculated at checkout

Shipping for the following is calculated at checkout based on weight and destination:

  • Weight sets over 100 lbs
  • Cable and storage attachment kits
  • Fitness kits

Final freight pricing may vary based on carrier quotes and destination access.

 

Freight delivery — what to expect

The freight carrier will contact you to schedule a delivery appointment. Someone must be present to receive and sign for the shipment.

Inspect your delivery before signing

Please follow these steps when receiving freight:

  1. Inspect the shipment and its packaging before signing the delivery receipt.
  2. Photograph any visible damage, including the packaging.
  3. Note the damage on the delivery receipt or bill of lading before accepting the shipment.
  4. Contact us within 48 hours of delivery at (415) 926-9778 or info@proefficientfitness.com.
  5. Do not use or install damaged equipment, and keep the original packaging.

Signing a clean delivery receipt for a damaged shipment may limit our ability to file a freight claim on your behalf.

 

 

Questions

Call (415) 926-9778, Monday to Friday, 7:30am–5:30pm PST, or email info@proefficientfitness.com.

Questions?

Ask us directly.

If anything here is unclear, email the team and we will answer specifically for your order.